Contact information

ARVIK Core — Contact Information

Need help with an order, delivery, refund or warranty claim? Contact our team using the details below.

Customer support

Email: support@arvikcore.com
Website: www.arvikcore.com

If your message concerns a purchase, include your order number and the name or email address used at checkout so we can identify your order.

For a product or delivery problem, a brief description and relevant photos of the device or parcel may help. Please do not send intimate images, medical records, passwords or full payment-card details.

Refunds and warranty support

To request assistance under our 60-day money-back guarantee or one-year warranty against manufacturing defects, email support@arvikcore.com with your order number.

The 60-day money-back guarantee does not require you to return the devices. Full conditions are explained in our Refund Policy.

Before sending a parcel

Our business correspondence address is not automatically a return destination.

Please contact us before sending any product or parcel so we can provide the appropriate instructions.