ARVIK Core — Shipping Policy

Last updated: October 12, 2026

Your delivery, clearly explained

ARVIK Core is operated by PORTA REMODELING LLC. This policy applies to purchases made through www.arvikcore.com.

We offer worldwide shipping to destinations available at checkout. Shipping charges are displayed before payment.

At a glance

1. Where we ship

We offer worldwide shipping to destinations supported by our fulfilment providers and carriers.

Availability may depend on the delivery address, carrier coverage, product restrictions and applicable legal requirements. Worldwide shipping does not mean that every product can be delivered to every address.

If your destination is unavailable at checkout, contact support@arvikcore.com before ordering.

For P.O. boxes, military addresses, parcel-forwarding services or remote locations, contact us first so we can confirm available delivery options.

If we cannot fulfil an order for its selected destination, we will notify you and refund any payment collected for the unfulfilled order, including its delivery charge.

2. Shipping charges

Shipping is not automatically free.

The applicable shipping charge is displayed at checkout before payment. Charges may vary according to the destination, selected service, order size or available promotion.

Free or discounted shipping applies only when expressly included in the offer you select.

We will not collect an additional shipping payment without your agreement.

Import duties or charges collected separately by an authority or carrier are explained in the customs section below.

3. Processing time

Orders are normally processed and handed to the carrier within 1 to 3 business days after payment authorisation and receipt of complete order information.

Processing includes preparing the order for dispatch. It is separate from the time the parcel spends travelling with the carrier.

Unless otherwise stated, business days are Monday to Friday, excluding public holidays relevant to the shipment.

If an address, payment or other necessary detail requires clarification, we will contact you and explain any resulting change to the expected dispatch date.

If we cannot dispatch within the stated timeframe, we will notify you, provide an updated estimate where available and explain your options, including cancellation and a refund where required by applicable law.

4. Estimated delivery time

Estimated transit time is 5 to 12 business days after dispatch.

Including processing, the estimated total delivery time is 6 to 15 business days after payment confirmation, provided the necessary order information is complete.

These are estimates rather than guaranteed delivery dates. Actual delivery may vary according to:

• The destination and local carrier arrangements.
• Customs checks and clearance.
• Public holidays.
• Weather or transport disruption.
• Address corrections or other information needed for delivery.

An estimate does not remove our obligations concerning agreed delivery times or mandatory consumer rights.

If the expected delivery period has passed, contact support@arvikcore.com so we can investigate.

Contact us before ordering if you need delivery by a particular date. A specific delivery date is guaranteed only when expressly included in the service you purchase.

5. Shipping confirmation and tracking

We will notify you when your order is dispatched and provide tracking information where the selected shipping service includes tracking.

Tracking may not update immediately. Carrier information can appear after collection or subsequent scans.

The creation of a shipping label does not, by itself, confirm that the parcel has been handed to the carrier.

If you have not received the expected dispatch information, check your email spam folder and contact us with your order number.

If tracking is unavailable for a particular service, this does not prevent you from reporting a delivery problem or exercising your consumer rights.

6. Orders delivered in multiple parcels

An order, including a multi-device bundle, may be dispatched in more than one parcel.

Where tracking is available, we will provide the relevant information for each parcel. Parcels may arrive on different dates.

We will not charge additional delivery fees merely because we choose to split an order after checkout.

For an order delivered in multiple parcels, the 60-day full-order money-back guarantee begins when the final physical item in that order is delivered.

If an item or parcel is missing, contact us so we can investigate and provide the appropriate resolution.

7. Address corrections and cancellations

Please provide a complete and accurate delivery address, including any apartment number, postcode and information required by the carrier.

Check your order confirmation and contact support@arvikcore.com promptly if a correction is needed.

We will try to make changes before fulfilment. Once dispatch has occurred, it may not be possible to redirect, amend or stop the parcel.

If delivery fails because of an address error supplied by the customer, we will explain the available options and any reasonable additional delivery charge before arranging a paid reshipment.

We will not automatically treat an address error as a reason to retain the entire payment or deny a statutory right.

If the error was caused by us, we will correct it without charging you for the necessary corrective delivery.

Cancellation requests and refunds are handled under our Terms of Service, Refund Policy and applicable law.

8. Customs, duties and international charges

International orders may be subject to customs checks, import duties, local taxes or charges applied by the destination country or carrier.

Taxes and charges collected by us are shown at checkout.

Where additional import charges are not included, the applicable arrangements will be explained in our purchase information where required. Charges collected independently may need to be paid directly to the relevant authority or carrier.

Customs processing can affect delivery estimates. Shipping and customs documents must contain the accurate information required by applicable law.

If a parcel is held, refused or returned during customs processing, contact us so we can investigate and explain the available options.

We will not impose undisclosed penalties or disregard applicable cancellation and refund rights.

Charges paid separately to an authority or carrier may be subject to that party’s refund procedures. This does not limit any additional reimbursement required from us by law.

9. Delayed or missing deliveries

Contact support@arvikcore.com if:

• The expected delivery period has passed.
• Tracking appears inconsistent or has stopped updating.
• Tracking says “delivered”, but you have not received the parcel.
• Only part of your order has arrived.

Include your order number and a brief description of the issue.

If tracking shows delivery, you may check your mailbox, reception area, parcel locker or other usual delivery location. These checks do not replace our investigation or become a condition for exercising a legal right.

We will investigate with the relevant carrier or fulfilment provider. A “delivered” scan does not automatically prevent a valid delivery complaint.

Handing a parcel to a carrier does not, by itself, end our responsibilities as the seller.

If an order cannot be delivered or located, we will provide the replacement, refund or other remedy required by applicable law and the commitments made for your purchase.

The 60-day guarantee starts upon delivery. It does not replace your rights concerning an order that never arrives.

10. Damaged, incorrect or incomplete orders

Contact us promptly if your parcel arrives damaged, contains an incorrect product or is missing an item.

Include your order number and a description of the problem. Photos of the product, packaging or parcel label may help us investigate.

Please provide only information relevant to the delivery issue. Intimate photographs or medical information are not required.

We will correct a damaged or incorrect delivery without charging you for the necessary replacement or replacement shipping.

Reporting promptly helps an investigation, but this request does not create an arbitrary deadline that removes your statutory rights.

Further information is available in our Refund Policy.

11. Delivery information and privacy

We use delivery information to fulfil and support your order, as explained in our Privacy Policy.

Shipping labels and required customs documents may contain your name, address, shipment details and legally required product information.

Packaging requirements may vary by destination and carrier.

If you have a specific packaging or delivery-privacy requirement, contact us before purchasing so we can confirm what is available.

We do not promise that legally required shipping information will be omitted.

12. Digital bonuses

If your offer expressly includes an e-book or another digital bonus, its delivery method and timing are described with that offer.

Digital bonuses do not require a physical parcel unless expressly stated otherwise.

If an included digital bonus has not arrived through the stated delivery method, contact support@arvikcore.com with your order number.

13. Our money-back guarantee

Our 60-day money-back guarantee begins upon delivery, as described in our Refund Policy.

The guarantee covers your entire order, including multi-device bundles. No return is required under this commercial guarantee.

For a covered full-order refund, the standard delivery charge collected by us is also refunded, in accordance with our Refund Policy.

This guarantee does not replace statutory rights concerning cancellation, non-delivery, faulty products or other eligible claims.

14. Contact and policy updates

For shipping or delivery questions, contact:

ARVIK Core — operated by PORTA REMODELING LLC

Email: support@arvikcore.com
Website: www.arvikcore.com

Business correspondence address:
13463 SW 281 Terrace
Homestead, FL 33033
United States

Our business correspondence address is not automatically a dispatch location or return destination. Contact us before sending any parcel.

We may update this policy for future purchases. Shipping commitments presented when you placed your order remain applicable unless a change is legally required or agreed with you.

Nothing in this policy excludes mandatory consumer rights.